KPMG SLOVENSKO

Customer Experience Consultant

pred 21 dňami

  • Bratislava
  • 1 800 €/month
  • Full-time

KPMG SLOVENSKO

Customer Experience Consultant

  • Bratislava
  • 1 800 €/month
  • Full-time

What you are supposed to do

Are you customer experience enthusiast? Would you like to design customer experience for companies and help them to manage it? 


The way organisation treats their customers has never been more important. Customer experience is the new front-line in the competition to win over today’s customers. In this digital age happy customers soon become powerful social advocates for company business.

KPMG is looking for a new hire to join our Customer Experience team.

As our CX specialist, you will be expected to work on customer experience projects and produce high quality, competitive proposals for our clients. You will collaborate closely with Topic Experts and KPMG teams.

Do you enjoy
• Designing customer experience that makes a difference
• Exploring new trends and evolving technologies
• Expressing your creative side and at the same time using analytical skills
• Feeling empowerment, self-motivation and pressure of deadlines
• Applying a can do approach in a constantly changing environment

What will you be responsible for
• Working alongside teams to understand client needs
• Using client input, our experience and our knowledge to design customer journeys
• Preparation and evaluation of client workshops
• Analysis of clients data
• Workshops facilitation
• Project coordination
• Preparation of proposals for clients
• Cooperation with other KPMG entities 

Customer Experience Consultant

Your skills

Skills and requirements
  • Passion for designing superb customer experience throughout sectors
  • Creativity
  • Analytical skills
  • Facilitation skills
  • Team player
  • University degree
  • MS Office (PowerPoint, Excel)
  • Fluency in Slovak and English language
  • 5 years’ experience in dealing with customers on daily basis preferably: B2C, B2B, sales performance, marketing or strategy
  • Understanding consumer behavior and learning what buyer wants from business

What you can gain

What makes us at KPMG unique?  Our culture.Ask anyone who knows us.

KPMG Offers:
• Competitive salaries and comprehensive benefits
• Clear and challenging learning path
• On-going learning opportunities within a diverse, inclusive and rewarding work environment
• The chance to work within a global company and interact with colleagues from around the world
• Opportunities that spark your imagination and ignite your passion to help others

Want to learn more?
Contact us at hr@kpmg.sk and tell us why this opportunity is for you.
We look forward to meeting you. 

Výsledky pre